Terms & Conditions
Welcome to Quetta Naturals! By using our website (www.quettanaturals.com) and purchasing from us, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
- By accessing our website, you confirm that you are at least 18 years old or using it under the supervision of a guardian.
- We reserve the right to modify these terms at any time, and continued use of our website implies acceptance of any updates.
2. Orders & Payments
- All orders are subject to availability. If a product is out of stock, we will notify you immediately.
- Prices listed on our website are final, including applicable taxes.
- Payments must be made in full before order processing. We accept bank transfers, credit/debit cards, and COD (Cash on Delivery) where applicable.
- Once an order is placed, cancellations are only possible before confirmation via phone.
3. Order Confirmation & Delivery
✔ Order Verification: After placing an order, our representative will call you for confirmation. If we do not receive confirmation, the order will be postponed.
✔ Delivery Time: Standard delivery within Pakistan takes 4-7 business days.
✔ Shipping Charges: Charges vary based on location and order size and will be displayed at checkout.
✔ Refused Deliveries: If a customer refuses to accept a confirmed order without a valid reason, we may restrict future purchases.
4. Returns & Refunds
- We do not accept returns due to the perishable nature of our products.
- If you receive a damaged or incorrect item, contact us within 24 hours of delivery with pictures for review.
- Refunds (if applicable) will be processed within 5-7 business days after approval.
5. Product Quality
- We ensure that all products are 100% natural and fresh. However, slight variations in size, color, or texture may occur due to seasonal factors.
- We are not responsible for improper storage or handling after delivery.
6. Privacy & Data Protection
Your personal information is secure with us and will never be shared with third parties except for order fulfillment. Read our Privacy Policy for full details.
7. Limitation of Liability
- We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
- We are not responsible for any allergic reactions or misuse of our products.
8. Governing Law
These terms are governed by the laws of Pakistan, and any disputes will be settled in local courts.
9. Contact Information
For any inquiries regarding our terms and conditions, reach out to us:
📩 Email: info@quettanaturals.com
📱 WhatsApp: 0339-4092911
📍 Address: Faiz Muhammad Road, Quetta
Thank you for choosing Quetta Naturals! 😊
